Guests must agree to the terms and conditions when booking. Prices are valid for bookings made through our website or Call Center. Check-in 15:00 hrs, check-out 11:00 hrs. Groups and weddings have separate rates, terms and conditions.

Reservation payment: The amount of one night will be paid at the time of making the reservation, the rest payment will be made upon arrival at the hotel. The credit card owner must be present with a valid ID during check-in and the same card that was used to make the deposit payment. Incidental charges can be paid by credit card or cash.

Cancellation policy : Reservations can be changed up to 14 days before arrival, with rates and availability subject to change for future dates. Cancellations within 14 days of arrival incur a 2-nights penalty. No-shows or early departures result in the total amount being charged.

3.- You must present a valid ID and the original credit/debit card used for your reservation at checkin.

4.- We strictly comply with all current child protection laws. Official identification is required for all guests at check-in.

These Residential Retreats inclusions are exclusive to our Three & Four Bedroom categories. More Information

- Private in-suite premium bar (1): This benefit applies once per stay. For All-Inslusive reservations only. Subject to a minimum length of stay of 3 nights.

- One Bottle of Moët & Chandon (2): Once per stay, for Room-Only reservations only. Subject to a minimum length of stay of 3 nights.

- Selected experience (3): Available for all-inclusive reservations only. Subject to a minimum length of stay of 3 nights. Schedule your selected experience upon arrival with your butler. Guests will be able to access this benefit once again starting on the 6th night.

Garza Blanca Resort & Spa Cancún makes every effort to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, beyond the control of Garza Blanca Resort & Spa Cancún at all times, said error will be corrected as soon as possible and the user will be provided with the information and options. established in current legislation.

The hotel reserves the right to cancel any booking where the price has been affected by a technical or human error, clearly identifiable as unreal or grossly disproportionate. In such cases, the customer will be duly informed and, if possible, offered an alternative based on the correct rate.